M/S PRP Services Private Limited

Moving the World
with Next-Gen
Communication

We power customer engagement for businesses worldwide β€” via WhatsApp, SMS, IVR, AI Chatbot, VoiceBot & RCS. The world of business communication is moving. Move with us.

500+
Enterprise Clients
1B+
Messages Delivered
99.9%
Uptime SLA
πŸ’¬
Omnichannel Inbox
WhatsApp Β· SMS Β· Voice Β· RCS
12,840
πŸ€–
AI Automation Active
Chatbot & VoiceBot Running
98.2%
πŸ“Š
Lead Conversion
Last 30 days
↑ 34%

Trusted by Leading Brands Across India & Globally

Nykaa
PolicyBazaar
Axis Bank
Apollo
Meesho
Bajaj Finance
Lenskart
HDFC Life
Our Products

Powerful Communication APIs & Channels

Click any product to explore it with a live interactive demo.

πŸ’š

WhatsApp Business API

Notifications, campaigns, and 24/7 support via the world's #1 messaging app.

Live Demo β†’
πŸ“±

Bulk SMS Service

99%+ delivery rates, DLT compliant, transactional + promotional SMS globally.

Live Demo β†’
πŸ“ž

IVR & Cloud Telephony

Smart call flows, toll-free numbers, and routing β€” zero hardware needed.

Live Demo β†’
πŸ€–

AI Chatbot

Deploy intelligent bots on WhatsApp, web & social for 24/7 lead qualification.

Live Demo β†’
πŸŽ™οΈ

AI VoiceBot

Automate inbound & outbound calls with natural language AI voice agents.

Live Demo β†’
✨

RCS Messaging

Rich interactive messages with images, carousels & buttons to native inbox.

Live Demo β†’
One Platform

Complete Customer
Lifecycle Management

From first touchpoint to long-term loyalty β€” one unified dashboard for the entire journey.

🎯
Lead Capture & Qualification
Capture leads from any channel, score with AI, route to right agent.
πŸ”„
Journey Automation
Drag-and-drop flows across WhatsApp, SMS, email and voice β€” no code.
πŸ“₯
Omnichannel Inbox
WhatsApp, SMS, Instagram, Telegram β€” all conversations in one place.
πŸ“ˆ
Analytics & Reporting
Real-time dashboards, campaign performance, and agent productivity insights.
Live Dashboard
Active Campaigns24
Messages Today1,48,302
Leads Captured3,847
Delivery Rate97.4%
Open Rate78.2%
Conversion34.1%
Industries

Solutions for Every Industry

Click any industry to see real problems, PRP solutions, and live demos.

πŸ›’
E-Commerce
Cart recovery, order updates & 24/7 AI support.
πŸ₯
Healthcare
Appointment reminders & patient engagement.
🏑
Real Estate
Lead follow-up automation & property alerts.
🏦
BFSI & Banking
OTP, loan alerts & DLT-compliant messaging.
πŸŽ“
Education
Admissions, fee reminders & student engagement.
πŸ’³
Fintech
KYC, payment alerts & RCS-powered messages.

Start Engaging Smarter, Globally

M/S PRP Services Private Limited β€” transforming customer communication for businesses worldwide.

M/S PRP Services Private Limited
Moving
the World
Our tagline is not just a phrase β€” it's a promise. PRP Services is moving the world of business communication. Where the world once ran on cold calls, printed flyers, and one-way SMS broadcasts β€” we are moving it to intelligent, two-way, AI-powered conversations that happen on the channels customers actually use.

When we say we are Moving the World, we mean: we are replacing the old with something fundamentally new. We are moving businesses forward β€” with technology that was unimaginable a decade ago.
Our Story

From Idea to Global Platform

PRP Services started with a single mission β€” make business communication smarter, faster, and more human.

2014
PRP Services Founded
Started as a Bulk SMS provider in New Delhi, serving local businesses with simple text messaging solutions.
2017
IVR & Cloud Telephony Launched
Expanded into cloud telephony β€” offering IVR, toll-free numbers, and click-to-call to enterprise clients.
2019
WhatsApp Business API Partner
Became an official Meta Business Partner, enabling WhatsApp API for businesses across India.
2021
AI Chatbot & VoiceBot Platform
Launched proprietary AI automation platform β€” chatbots, voicebots, and omnichannel journey builder.
2024
Going Global β€” prpservicesglobal.com
Expanded beyond India to serve businesses in Southeast Asia, Middle East, and beyond. M/S PRP Services Private Limited goes global.
By The Numbers
500+
Enterprise Clients
1B+
Messages Delivered
10+
Years in Industry
6+
Countries Served
200+
Active Partners
99.9%
Uptime SLA
Our Values

What Drives Us

πŸš€
Move Forward, Always
We believe in constant movement β€” replacing the old with the new, the manual with the automated, the generic with the intelligent. We never stand still.
🀝
Partner Success = Our Success
We grow when our clients and partners grow. Every feature, every support call, every product decision is made with one question: does this help our clients succeed?
πŸ”’
Trust & Compliance First
In communication, trust is everything. We maintain 100% TRAI DLT compliance, Meta partnership standards, and enterprise-grade data security across all products.
🌍
Built for the World
From New Delhi to Southeast Asia, Middle East and beyond β€” our platform is built to scale globally while staying locally relevant for each market.
πŸ’‘
Innovation in Every Layer
From our AI-powered chatbots to RCS messaging β€” we bring technologies that were enterprise-only to businesses of every size, at accessible pricing.
⚑
Speed & Reliability
99.9% uptime SLA, sub-3 second SMS delivery, and real-time dashboards β€” because in customer communication, every second and every message counts.
Registered Office

Find Us at Our New Delhi Office

M/S PRP Services Private Limited β€” Registered and headquartered in New Delhi, India.

M/S PRP Services
Private Limited
πŸ“ 139, 3rd Floor, Avtar Enclave,
Paschim Vihar, New Delhi – 110063

πŸ“ž 1800 313 5152 (Toll-Free Β· 24/7)

πŸ“§ sales@prpservicesglobal.com

🌐 www.prpservicesglobal.com

Moving the World β€” One Conversation at a Time

Join 500+ enterprises that trust PRP Services to power their customer communication.

πŸ“Š Case Studies

Real Results from
Real Businesses

See how businesses across industries used PRP Services to transform their customer communication, reduce costs, and grow revenue.

Success Stories

How PRP Moves Businesses Forward

πŸ›’ E-Commerce
Leading Fashion Brand Recovers β‚Ή12L in Abandoned Carts
A top D2C fashion brand integrated PRP's WhatsApp automation for cart recovery, order updates, and post-purchase review collection.
30%
Cart Recovery
98%
Message Open Rate
5x
ROI in Month 1
πŸ₯ Healthcare
Apollo-Type Hospital Cuts No-Shows by 40% with AI Reminders
A multi-specialty hospital chain deployed PRP's WhatsApp + VoiceBot combo for appointment reminders, reducing daily no-shows by nearly half.
40%
Fewer No-Shows
3hrs
Staff Time Saved
95%
Patient Satisfaction
🏑 Real Estate
Real Estate Developer Triples Site Visits with WhatsApp Automation
A Delhi NCR developer used PRP's instant lead response + 12-touch nurture sequence, converting 99acres leads 3x faster.
3x
More Site Visits
<60s
Lead Response
40%
Higher Closure
🏦 BFSI
NBFC Reduces EMI Delinquency by 35% with Automated Reminders
A leading NBFC deployed PRP's multi-channel EMI reminder sequence (SMS + WhatsApp + IVR) reaching 50,000+ borrowers monthly.
35%
Lower Delinquency
99.9%
OTP Delivery
0
DLT Violations
πŸŽ“ Education
EdTech Platform Triples Admission Conversions with WhatsApp Nurture
An online education platform replaced email follow-up with PRP's WhatsApp nurture sequence, turning inquiries into enrollments 3x faster.
3x
More Enrollments
95%
Fee Collection
40%
Less Dropout
πŸ’³ Fintech
Fintech Lender Cuts Collection Cost by 98% with AI VoiceBot
A BNPL platform replaced manual calling teams with PRP's AI VoiceBot for EMI collection β€” at β‚Ή2/contact vs β‚Ή150+ for human agents.
β‚Ή2
Per Contact
75%
Faster Onboarding
100%
RBI Compliant

Your Business Could Be Our Next Case Study

Join hundreds of businesses that moved forward with PRP Services.

πŸ’š WhatsApp Business API

Connect Customers on
WhatsApp at Scale

Official Meta Business Partner. Send transactional alerts, run marketing campaigns, and provide real-time 24/7 support via WhatsApp.

Also explore: Β·
WHATSAPP DEMO
LIVE
🏒
PRP Services Pvt. Ltd.
Business Account βœ“
πŸ‘‹ Hello! Welcome to PRP Services.
How can I help you today?
09:41 βœ“βœ“
2B+
Global Users
98%
Open Rate
3x
Higher Conversion
24/7
Auto Support
Key Features

Everything for WhatsApp at Scale

πŸ“’
Broadcast Campaigns
Send bulk promotional messages to opted-in users with rich media.
πŸ€–
Chatbot Integration
Automate FAQs, lead qualification, and order tracking with AI bots.
πŸ›’
WhatsApp Catalog
Showcase products and let customers browse and order directly in chat.
πŸ””
Transactional Alerts
Order confirmations, OTPs, shipping updates, and payment reminders.
πŸ‘₯
Team Inbox
Multi-agent access, labels, and assignment rules for all conversations.
πŸ“Š
Campaign Analytics
Track delivery, open, click, and conversion rates in real time.
Explore related solutions:

Start with WhatsApp Business API Today

Get approved and send your first campaign within 24 hours.

πŸ“± Bulk SMS Service

Reach Every Customer
with Bulk SMS

99%+ delivery rates, DLT-compliant, transactional + promotional SMS globally. Works on every phone β€” no internet needed.

Also explore: Β·
SMS CAMPAIGN DEMO
LIVE
Sender ID
PRPGLB
Message
62 chars Β· 1 SMS
Recipients
12,400 contacts
Message from
PRPGLB
Today
Your OTP for PRP Services is 847291. Valid for 10 minutes.
βœ… Sent to 12,400 contacts! Delivery in ~42 seconds
99%+
Delivery Rate
5B+
SMS Monthly
<3s
Delivery Time
180+
Countries
Key Features

Enterprise-Grade SMS Infrastructure

⚑
Instant Delivery
Sub-3 second delivery via direct carrier connections across 180+ countries.
πŸ”’
DLT Compliant
TRAI DLT-registered with automated template and header management.
🎯
Smart Segmentation
Target by behavior, location, demographics, or custom attributes.
πŸ”—
REST API
Simple, documented API to integrate SMS into any application in minutes.
πŸ“Š
Real-Time Reports
Track delivery, failures, and click-through rates per message and campaign.
πŸ”„
2-Way Messaging
Enable replies and two-way conversations via virtual numbers.

Start Sending SMS Globally

Setup in under 10 minutes. Deliver your first campaign today.

πŸ“ž IVR & Cloud Telephony

Intelligent IVR &
Cloud Telephony

Smart call flows, toll-free numbers, and routing β€” zero hardware. Build your entire phone system in 30 minutes.

Also explore: Β·
IVR SIMULATOR
LIVE
1800 313 5152
πŸ“ž Idle β€” Press Simulate
1
Incoming Call
Customer dials toll-free
2
IVR Greeting
"Press 1 Sales, 2 Support, 3 Billing"
3
Customer Selects 2
Routes to Support queue
4
Smart Routing
Finding best available agent…
5
βœ… Call Connected
Agent Priya β€” Support Team
60%
Reduction in Call Volume
99.9%
Uptime SLA
0
Hardware Required
30min
Setup Time
Key Features

Full-Featured Cloud Telephony

🌲
Visual Flow Builder
Drag-and-drop IVR designer β€” no coding required.
πŸ“
Smart Routing
Route by language, geography, skill, or custom rules.
πŸ“ž
Toll-Free Numbers
Get 1800 toll-free and virtual mobile numbers.
πŸ”΄
Call Recording
Record all calls for QA and compliance with cloud storage.
⏱️
Click to Call
Embed call widgets on website and CRM to connect leads instantly.
πŸ“ˆ
Call Analytics
Track volume, wait times, drop rates, and agent performance.

Build Your IVR in 30 Minutes

No hardware. No telecom expertise needed.

πŸ€– AI Chatbot

AI-Powered Chatbot
for 24/7 Engagement

Deploy intelligent bots on WhatsApp, website & social. Qualify leads, answer queries, and close deals β€” even while you sleep.

Also explore: Β·
AI CHATBOT DEMO
LIVE
πŸ€–
PRP AI Assistant
● AI Powered Β· Online
πŸ‘‹ Hi! I'm PRP's AI Assistant. Ask me about products, pricing, or book a demo.

What would you like to know?
80%
Queries Auto-Resolved
3x
Faster Lead Qualify
24/7
Always Available
5min
Deploy Time
Key Features

Smarter Bots, Better Conversations

🧠
NLP Understanding
Understands customer intent in natural language across 20+ languages.
🎯
Lead Qualification
Score and qualify leads automatically, then hand off to sales.
πŸ”€
Human Handoff
Transfer complex queries to live agents with full context preserved.
πŸ›’
E-commerce Flows
Order tracking, returns, product recommendations inside chat.
πŸ”Œ
CRM Integration
Auto-sync leads with Salesforce, Zoho, HubSpot, and 50+ CRMs.
πŸ“Š
Bot Analytics
Track resolution rates, drop-off points, and satisfaction scores.

Deploy Your AI Chatbot Today

No coding needed. Build, train, and launch in under 5 minutes.

πŸŽ™οΈ AI VoiceBot

Automate Voice Calls
with AI VoiceBot

AI voice agents handle inbound and outbound calls in natural language. Scale your call center without adding headcount.

Also explore: Β·
AI VOICEBOT DEMO
LIVE
πŸŽ™οΈ
AI VoiceBot Ready
Press "Simulate Call" to start
Transcript appears here…
70%
Calls Handled by AI
10x
Scale vs Human Agents
20+
Languages
40%
Cost Reduction
Key Features

Human-like Voice AI at Enterprise Scale

πŸ—£οΈ
Natural Language Processing
Understands accents, interruptions, and speech patterns accurately.
πŸ“€
Outbound Calling
Automated campaigns for lead follow-up, reminders, and surveys.
πŸ“₯
Inbound Handling
Answer calls instantly, resolve queries, and escalate when needed.
🌐
Multilingual
Hindi, English, Tamil, Telugu, and 20+ regional & global languages.
πŸ“‹
Call Summarization
Auto-generate summaries and action items with CRM sync.
πŸ”€
Live Agent Transfer
Intelligently hand off complex calls with full context.

Scale Your Call Center with AI

Handle 10x more calls without adding agents.

✨ RCS Messaging

Next-Gen Messaging
with RCS

Rich Communication Services β€” branded, interactive messages with images, carousels & buttons to the native SMS inbox. No app needed.

Also explore: Β·
RCS MESSAGE DEMO
LIVE
🏒
PRP Services Pvt. Ltd.
βœ“ Verified Business
πŸ‘‹ Hi Rahul! Exclusive offer just for you this week.
πŸ’¬
WhatsApp Business API
3 months free Β· From β‚Ή999/mo
4x
Higher Engagement vs SMS
85%
Read Rate
60%
Higher Click-Through
0
App Downloads Needed
Key Features

SMS Evolved β€” Rich, Interactive & Branded

πŸ–ΌοΈ
Rich Media Cards
Images, videos, GIFs, and product carousels in native messaging.
πŸ”˜
Action Buttons
CTA buttons β€” "Buy Now", "Call Us", "Directions" inside the message.
βœ…
Verified Sender
Brand name + logo with verified checkmark β€” full trust.
🎠
Carousel Messages
Swipeable product carousels for e-commerce, travel, real estate.
πŸ“
Location Sharing
Share business location and enable map integration.
πŸ“Š
Read Receipts
Know exactly when delivered and read β€” per recipient tracking.

Upgrade from SMS to RCS Today

Same reach as SMS β€” 10x better engagement.

πŸ’‘ Solutions by Industry

Industry Solutions for
Real Business Problems

Each solution is purpose-built around real challenges β€” not generic templates. Click any industry for problems, PRP fixes, and live demos.

All Industries

Choose Your Industry

01
πŸ›’
E-Commerce
Cart abandonment, order updates, loyalty programs, AI support β€” all automated.
WhatsAppAI ChatbotSMSLive Demo β–Ά
02
πŸ₯
Healthcare
Appointment management, prescriptions, patient follow-up, and health alerts.
IVRSMSWhatsAppLive Demo β–Ά
03
🏑
Real Estate
Lead capture, automated follow-ups, site visit scheduling, property alerts.
Lead MgmtWhatsAppSMSLive Demo β–Ά
04
🏦
BFSI & Banking
DLT-compliant OTP, loan alerts, fraud notifications, KYC automation.
OTP160-SeriesDLTLive Demo β–Ά
05
πŸŽ“
Education
Admission campaigns, fee reminders, student/parent engagement, placements.
SMSWhatsAppAI ChatbotLive Demo β–Ά
06
πŸ’³
Fintech
Payment alerts, loan collection, KYC verification, transaction OTPs.
RCSIVRVoiceBotLive Demo β–Ά

Not Sure Which Solution Fits?

Book a free 30-minute consultation β€” our specialists will map your exact needs.

πŸ›’ E-Commerce Solution

Win Back Lost Sales &
Delight Every Customer

70% of carts are abandoned. Customers expect instant support. PRP fixes both β€” with automated WhatsApp flows, SMS alerts, and AI chat that converts browsers into buyers.

Industry Pain Points

Real Problems E-Commerce Faces

πŸ›’
Cart Abandonment (70%)
7 of 10 shoppers leave without buying. Every hour of delay reduces recovery by 50%.
βœ… WhatsApp cart recovery in 30 min β†’ avg 15–30% recovery rate
πŸ“¦
No Order Update Visibility
Customers call 3x more when there are no proactive order status updates.
βœ… Automated SMS + WhatsApp shipment tracking alerts
πŸ†˜
Support Overload
80% of queries are repetitive β€” "Where's my order?" β€” but need human agents.
βœ… AI Chatbot handles 80% queries automatically 24/7
πŸ’Έ
Payment Failure Recovery
Failed payments cost brands 15–20% of revenue. Most never follow up.
βœ… Instant payment retry alerts via WhatsApp + SMS
😴
Inactive Customer Base
60% of first-time buyers never come back without re-engagement.
βœ… Personalized win-back campaigns via WhatsApp + RCS
⭐
Low Review Rate
Only 5% leave reviews without being asked β€” costing social proof and trust.
βœ… Auto review request via WhatsApp post-delivery
Live Demo β€” WhatsApp Cart Recovery

See Cart Recovery
In Action

This simulates PRP's WhatsApp automation recovering an abandoned cart. Click buttons to experience the full flow β€” same as what your customers will see.

  • Customer abandons cart β†’ WhatsApp trigger fires in 30 minutes
  • Message shows cart items, discount code, and 1-click checkout link
  • No response in 2 hours β†’ second reminder with urgency message
  • Average 15–30% cart recovery rate across e-commerce brands
CART RECOVERY
LIVE
πŸ›οΈ
Myntra Store
Business Account βœ“
Hey Priya! πŸ‘‹

You left items in your cart:
β€’ πŸ‘— Blue Kurti (β‚Ή849)
β€’ πŸ‘Ÿ White Sneakers (β‚Ή1,299)

🎁 Use SAVE10 for 10% off!
11:32 βœ“βœ“
30%
Cart Recovery Rate
98%
WhatsApp Open Rate
5x
ROI on Campaigns
80%
Support Automated

Start Recovering Lost Revenue

Average brand recovers β‚Ή50,000+ in first month. Setup in under 2 hours.

πŸ₯ Healthcare Solution

Reduce No-Shows &
Improve Patient Outcomes

Healthcare providers lose crores annually to missed appointments and poor patient communication. PRP automates the entire patient engagement lifecycle.

Industry Pain Points

Real Problems Healthcare Faces

πŸ—“οΈ
High No-Show Rate (30–40%)
Patients forget appointments, costing hospitals β‚Ή500–₹2,000 per wasted slot every day.
βœ… WhatsApp + SMS reminders with 1-click confirm/reschedule
πŸ“‹
Manual Follow-Up Burden
Staff spends 3–4 hours daily on manual calls for test results and prescription refills.
βœ… AI VoiceBot handles routine follow-up calls automatically
πŸ’Š
Medication Non-Compliance
60% of chronic patients miss medication, increasing re-admission rates.
βœ… Daily medicine reminders via WhatsApp with pill-time alerts
πŸ””
Lab Report Communication
Patients wait anxiously for reports. Manual calls create delays and anxiety.
βœ… Automated lab report delivery via secure WhatsApp message
πŸ“ž
After-Hours Queries
40% of patient queries come after clinic hours β€” going unanswered.
βœ… AI Chatbot available 24/7 for FAQs and appointment booking
πŸ“’
Health Campaign Reach
Vaccination drives and health camps struggle to reach target population.
βœ… Targeted Bulk SMS + WhatsApp broadcast to patient segments
Live Demo β€” Appointment Reminder

Appointment Reminder
Flow β€” Live

Experience how PRP's healthcare bot confirms appointments, sends reminders, and lets patients reschedule β€” without a human agent.

  • Appointment booked β†’ immediate WhatsApp confirmation
  • 24 hours before β†’ reminder with doctor details + directions
  • 2 hours before β†’ final reminder with 1-click reschedule
  • Post-visit β†’ feedback request and prescription follow-up
APPOINTMENT DEMO
LIVE
πŸ₯
Apollo Hospital
Healthcare Account βœ“
Dear Mr. Sharma πŸ™

Reminder: Appointment with Dr. Priya Mehta tomorrow.

πŸ“… 8 May 2026 Β· ⏰ 11:00 AM
πŸ“ Apollo Hospital, Saket

Please carry previous reports.
10:00 βœ“βœ“
40%
Fewer No-Shows
3hrs
Staff Time Saved
95%
Patient Satisfaction
24/7
AI Support

Transform Your Patient Communication

Cut no-shows by 40% and admin workload by half in 30 days.

🏑 Real Estate Solution

Convert More Leads into
Site Visits & Closures

80% of leads are lost due to slow follow-up. PRP ensures every lead gets an instant response, automated nurturing, and timely alerts β€” so your team focuses only on ready buyers.

Industry Pain Points

Real Problems Real Estate Faces

⏰
Slow Lead Response
80% of leads go with the first developer who responds. Most teams take 4–8 hours.
βœ… Instant WhatsApp response to every new lead in under 60 seconds
πŸ“‰
Low Portal Lead Conversion
99acres and MagicBricks leads convert at 1–2% due to inconsistent follow-up.
βœ… 12-touch automated WhatsApp + SMS nurture over 30 days
πŸ—οΈ
Project Update Overload
Investors constantly call for construction updates, clogging agent bandwidth.
βœ… Monthly broadcast updates with photos via WhatsApp to all investors
πŸ“…
Site Visit No-Shows
50% of booked site visits result in no-shows, wasting sales manager time.
βœ… 3-step reminder β€” D-1 day, morning of visit, 1 hour before
πŸ’¬
Post-Visit Silence
After a site visit, buyers go cold. Teams rarely follow up with the right content.
βœ… AI-triggered post-visit sequence with brochures, price list, bank options
πŸ”
Re-Engaging Cold Leads
Old leads from 3–6 months ago are ignored despite being high-intent.
βœ… Bulk WhatsApp + RCS reactivation campaigns with new offers
Live Demo β€” Lead Qualification

Lead Follow-Up
Automation β€” Live

PRP instantly responds to a new property inquiry from 99acres or MagicBricks and kicks off an automated budget-qualification sequence.

  • Lead from portal β†’ instant WhatsApp response in 60 seconds
  • AI qualifies: budget, timeline, location preference β€” no agent needed
  • Site visit automatically scheduled in the agent's calendar
  • Full conversation synced to your CRM automatically
LEAD NURTURE DEMO
LIVE
🏑
DLF Properties
Verified Developer βœ“
Hi Amit! πŸ‘‹ Thanks for your interest in our 3BHK in Dwarka Expressway.

I'm your personal property advisor. Quick question:

What's your budget range?
2:14 βœ“βœ“
<60s
Lead Response Time
3x
More Site Visits
40%
Higher Closure
0
Leads Missed

Never Miss a Property Lead Again

Responds 24/7 β€” even on Sundays and holidays.

🏦 BFSI & Banking Solution

Compliant, Secure &
Instant Bank Communication

DLT-registered, 160-series compliant messaging with zero tolerance for failure. Trusted by leading banks and NBFCs across India.

Industry Pain Points

Real Problems BFSI Faces

πŸ”
OTP Delivery Failures
Even 1% OTP failure causes transaction abandonment. Low priority routes miss OTPs.
βœ… Dedicated 160 OTP route with 99.9% delivery SLA and failover
πŸ“œ
TRAI DLT Compliance
Non-compliant campaigns face scrubbing and delivery failure. Managing DLT is time-consuming.
βœ… Full DLT management β€” registration, header approval, auto-scrubbing
πŸ’³
Loan EMI Reminders
Manual EMI follow-up costs 8–10 FTEs per 10,000 borrowers and results in high delinquency.
βœ… Automated D-5, D-1, D-day EMI reminders via SMS + WhatsApp + IVR
⚠️
Fraud Alert Communication
Delayed fraud alerts cost banks crores. Speed is critical in fraud notification.
βœ… Instant fraud alert via SMS + WhatsApp with 1-click block option
πŸ“
KYC Collection Delays
Incomplete KYC delays account opening by days, frustrating customers.
βœ… WhatsApp-based KYC document collection with bot-guided upload
🀝
Cross-Sell Campaigns
Rich customer data but low cross-sell conversion due to generic SMS blasts.
βœ… Personalized RCS + WhatsApp offers based on segment & behavior
Live Demo β€” OTP & Alert Simulation

BFSI Communication
in Action

Experience PRP's BFSI communication stack β€” from OTP delivery to EMI reminders and fraud alerts. This is the same flow your customers experience.

  • OTP delivered via dedicated 160-series route in under 3 seconds
  • Transaction alerts via SMS + WhatsApp simultaneously
  • EMI reminders automated D-5, D-1, and day-of
  • Fraud alerts with 1-click block button in WhatsApp
BFSI DEMO
LIVE
🏦
Axis Bank / HDFC
Verified Financial Institution βœ“
🏦 AXIS BANK

Your OTP for net banking login is: 8 4 7 2 9 1

Valid for 10 minutes. DO NOT share with anyone.
10:41 βœ“βœ“
99.9%
OTP Delivery Rate
160βœ“
Series Certified
0
DLT Violations
35%
Lower Delinquency

Trusted by Leading Banks & NBFCs

100% compliance. Zero-failure delivery. Enterprise SLA.

πŸŽ“ Education Solution

Fill More Seats &
Keep Students Engaged

Low admission conversions, poor parent communication, and high dropout. PRP's automated communication platform solves all three at scale.

Industry Pain Points

Real Problems Education Faces

πŸ“‹
Low Admission Conversion
Thousands of inquiry forms but only 5–8% convert due to poor nurturing.
βœ… Automated WhatsApp nurture from inquiry to enrollment
πŸ’°
Fee Payment Delays
Chasing fee payments manually wastes accounts team time.
βœ… Automated fee reminders with payment link via WhatsApp + SMS
πŸ‘¨β€πŸ‘©β€πŸ‘§
Parent Communication Gap
Parents feel disconnected β€” no attendance, results, or event updates.
βœ… Daily/weekly WhatsApp updates for parents on everything
πŸ“’
Low Exam Announcement Reach
SMS blasts have 30% open rate. Students miss important dates.
βœ… WhatsApp + RCS notifications with 98% open rate
πŸƒ
High Dropout Risk
Students missing 3+ classes are 60% likely to dropout β€” no early warning.
βœ… AI-triggered attendance alerts to parents when students miss class
🎯
Placement Communication
Job alerts reach students too late via email and notice boards.
βœ… Instant placement alerts via WhatsApp with RSVP button
Live Demo β€” Admission Nurture

Admission Lead Nurture
Sequence β€” Live

Experience how PRP automatically engages an education inquiry and moves them from interest to enrollment β€” without a human admissions counselor.

  • Inquiry received β†’ instant WhatsApp acknowledgment in seconds
  • AI asks qualifying questions: course, timeline, mode (online/offline)
  • Brochure and fee structure sent automatically in the chat
  • Counselor call scheduled with a single button tap
ADMISSION DEMO
LIVE
πŸŽ“
Amity / Manipal University
Education Institution βœ“
Hi Riya! πŸ‘‹ Thank you for your interest in our MBA program.

I'm your personal admissions advisor! Quick questions:

Which specialization interests you?
3:22 βœ“βœ“
3x
More Enrollments
95%
Fee Collection
40%
Less Dropout
100%
Parent Reach

Modernize Your Institution's Communication

From inquiry to alumni β€” every stakeholder informed and connected.

πŸ’³ Fintech Solution

Automate Collections &
Accelerate Onboarding

Lightning-fast onboarding, real-time transaction alerts, and compliant collection communication β€” all on one platform.

Industry Pain Points

Real Problems Fintech Faces

🐌
Slow User Onboarding
Multi-day KYC delays cause 40% of sign-ups to churn before activation.
βœ… WhatsApp-guided KYC flow β€” document upload to completion in minutes
πŸ’Έ
Poor Payment Recovery
Loan recovery through manual calling costs β‚Ή150+ per contact at <40% success.
βœ… AI VoiceBot + WhatsApp collection sequences at β‚Ή2 per contact
πŸ””
Transaction Alert Delays
Delayed payment confirmations cause customer anxiety and support calls.
βœ… Real-time transaction alerts via SMS + WhatsApp in under 2 seconds
πŸ“²
App Engagement Drop-Off
70% of fintech app users go inactive after 30 days without re-engagement.
βœ… RCS + WhatsApp re-engagement with personalized offers and CTA buttons
βœ…
Pre-Approved Offer Alerts
Pre-approved offers go unnoticed in email β€” massive lost revenue opportunity.
βœ… Rich RCS messages with "Accept Offer" button directly in inbox
πŸ”’
Regulatory Compliance
Collection calls must follow RBI norms β€” violations cause heavy penalties.
βœ… Built-in compliance rules: timing, DND check, frequency capping
Live Demo β€” Loan Collection AI VoiceBot

AI Collection Call
Simulation β€” Live

Experience PRP's AI VoiceBot making a compliant, natural-language EMI collection call. Same as what a borrower hears β€” minus the human agent cost.

  • RBI-compliant calling hours and frequency are built-in
  • Natural language β€” sounds human, not robotic
  • DND and opt-out respected automatically
  • At β‚Ή2/contact vs β‚Ή150+ for manual calling
AI COLLECTION VOICEBOT
LIVE
πŸŽ™οΈ
AI VoiceBot Ready
Press "Simulate Call" to start
Transcript appears here…
75%
Faster Onboarding
β‚Ή2
Per Collection Contact
2s
Transaction Alert
100%
RBI Compliant

Build Compliant Fintech Communication

Trusted by fintech lenders, BNPL platforms, and digital banks.

🀝 Partner Program

Build Your Own
CPaaS Business
with PRP

White Label our platform under your own brand, or build a multi-tier reseller network below you. Earn recurring revenue every single month from every client you bring.

EARNINGS CALCULATOR
LIVE
Clients Under You
20 clients
5 clients100 clients
Average Plan per Client
YOUR ESTIMATED MONTHLY EARNINGS
β‚Ή17,994
30% margin Β· β‚Ή2,999 Γ— 20 clients
Partner Types

Two Ways to Partner with PRP

Choose the model that fits you β€” or combine both for maximum earning.

⭐ White Label Partner
🏒
White Label Solution
Launch your own branded CPaaS platform. Your logo, your domain, your pricing. PRP powers everything in the background. Your clients never know PRP is behind it β€” you are the platform owner.
  • Your own branded platform β€” logo, domain, colour scheme
  • Custom pricing β€” set your own margins (typically 50–70%+)
  • Full product access: WhatsApp, SMS, IVR, AI, VoiceBot, RCS
  • Dedicated white-label client dashboard
  • PRP handles all backend tech, servers & infrastructure
  • Priority partner support + dedicated account manager
  • Pitch decks and marketing collateral in your brand name
  • Client billing and invoicing in your company name
  • Monthly product updates automatically included
πŸ”΅ Channel Reseller
πŸ”—
Channel Reseller Partner
Resell PRP products and earn commission on every sale. Build your own sub-reseller network below you β€” and earn passive override on their sales too. Unlimited tiers, unlimited earning.
  • Resell all PRP products at discounted partner pricing
  • Build your own sub-reseller network below you (unlimited)
  • Earn override commission on every sub-reseller sale
  • Access to PRP's sales decks, case studies & live demo
  • Co-branded marketing materials provided free
  • Sales training, product certification & onboarding support
  • Partner portal with real-time commission tracking
  • No minimum commitment or upfront investment
  • Monthly commission payout β€” transparent, on-time
Earning Structure

How You Earn with PRP

Transparent, recurring revenue β€” every month clients renew, you earn.

30%
Base Reseller Margin
Minimum 30% margin on all plans sold to your direct clients.
15%
Sub-Reseller Override
Earn 15% on every sale made by resellers in your network β€” passive income.
50%+
White Label Margin
White Label partners set own price. Average 50–70% above PRP wholesale rate.
Available to Partners

Everything Available
to Our Partners

Full access to PRP's entire product stack and sales infrastructure.

πŸ’š
WhatsApp Business API
Meta-certified API with chatbot, campaigns, and team inbox.
πŸ“±
Bulk SMS Platform
Full DLT-compliant SMS β€” transactional & promotional globally.
πŸ“ž
IVR & Cloud Telephony
IVR, toll-free, virtual numbers, click-to-call.
πŸ€–
AI Chatbot Builder
No-code chatbot for WhatsApp, web & social.
πŸŽ™οΈ
AI VoiceBot
Multilingual AI voice agents β€” high-value upsell.
✨
RCS Messaging
Next-gen rich messaging for BFSI, e-commerce, retail.
πŸ“Š
Partner Dashboard
Real-time portal: clients, usage, revenue, commissions.
πŸŽ“
Sales Training & Cert.
Onboarding, product training, and official PRP Partner Certificate.
πŸ“£
Co-Marketing Support
Case studies, pitch decks, product demos, co-branded materials.
Get Started

Join the Partner Program
in 5 Simple Steps

1
Apply Online
Fill the partner application β€” 5 minutes
2
Get Approved
PRP onboards you within 48 hours
3
Get Trained
Product & sales training with your manager
4
Start Selling
Use PRP's decks & demos to close clients
5
Earn Monthly
Commissions credited every month

Ready to Build Your CPaaS Business?

Join 200+ active PRP partners across India and Southeast Asia. Zero upfront commitment.

πŸ“ž Contact Us

Let's Move Your Business
Forward Together

Whether you're a business looking to transform customer engagement, or a partner wanting to build your own CPaaS company β€” M/S PRP Services Private Limited is here to help.

Get in Touch

Talk to Our
Team Today

Mon–Sat, 9 AM to 7 PM IST. Toll-free helpline is available 24/7 for urgent support.

🏒
Company Name
M/S PRP Services Private Limited
πŸ“
Registered Office
139, 3rd Floor, Avtar Enclave,
Paschim Vihar, New Delhi – 110063
πŸ“ž
Toll-Free Helpline (24/7)
πŸ’š

Request a Free Demo

Response within 2 hours Β· No spam Β· 100% free

Our Location

Visit Our New Delhi Office

M/S PRP Services Private Limited Β· 139, 3rd Floor, Avtar Enclave, Paschim Vihar, New Delhi – 110063

Call Us Anytime β€” 24/7

Our toll-free helpline never sleeps β€” no waiting, no queues.

πŸ”’ Privacy Policy

Privacy Policy

M/S PRP Services Private Limited Β· Last updated: January 1, 2026

This Privacy Policy describes how M/S PRP Services Private Limited ("PRP Services", "we", "our", or "us"), operating the platform at prpservicesglobal.com, collects, uses, and protects your personal information. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect information you provide directly: name, email, phone number, company name, and payment details when you register, purchase, or request a demo. We also collect technical information including IP address, browser type, device information, and usage data through cookies and analytics tools.

For WhatsApp Business API customers, we may process end-user message data on your behalf as a data processor, subject to Meta's platform terms and applicable data protection laws.

2. How We Use Your Information

  • To provide, maintain, and improve our services
  • To process payments and manage your account
  • To send transactional communications (invoices, alerts, updates)
  • To send marketing communications (with your consent, which you may withdraw at any time)
  • To comply with legal obligations, including TRAI DLT regulations
  • To prevent fraud and ensure platform security

3. Data Sharing

We do not sell your personal data. We share data only with: (a) service providers who assist in delivering our platform (cloud hosting, payment processing); (b) regulatory authorities when required by law; (c) Meta Platforms for WhatsApp Business API compliance purposes. All third-party processors are bound by data processing agreements.

4. Data Storage & Security

Your data is stored on secure, encrypted servers. We implement industry-standard security measures including TLS encryption in transit, AES-256 encryption at rest, access controls, and regular security audits. We retain data for as long as your account is active and for 7 years thereafter for compliance purposes.

5. Your Rights

You have the right to: access your personal data, correct inaccurate data, request deletion (subject to legal obligations), withdraw consent for marketing, and port your data to another provider. To exercise these rights, contact us at: privacy@prpservicesglobal.com or at our registered office.

6. Cookies

We use essential cookies (required for platform function), analytics cookies (to understand usage), and marketing cookies (with your consent). You can manage cookie preferences through your browser settings. Note that disabling certain cookies may impact platform functionality.

7. Children's Privacy

Our services are not directed at individuals under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify registered users of material changes via email at least 30 days before the changes take effect. Continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact Us

For privacy-related queries:
M/S PRP Services Private Limited
139, 3rd Floor, Avtar Enclave, Paschim Vihar, New Delhi – 110063
Email: privacy@prpservicesglobal.com Β· Phone: 1800 313 5152

πŸ“‹ Terms & Conditions

Terms & Conditions

M/S PRP Services Private Limited Β· Last updated: January 1, 2026

These Terms and Conditions ("Terms") govern your access to and use of the services provided by M/S PRP Services Private Limited ("PRP Services"), including but not limited to the CPaaS platform at prpservicesglobal.com, API services, WhatsApp Business API access, Bulk SMS, IVR, AI Chatbot, AI VoiceBot, and RCS Messaging services.

1. Acceptance of Terms

By registering, accessing, or using any PRP Services product or platform, you confirm that you have read, understood, and agree to be bound by these Terms. If you are acting on behalf of a company or organisation, you represent that you have the authority to bind that entity.

2. Service Description

PRP Services provides cloud-based customer communication and engagement tools. Services are provided on a subscription basis (SaaS/CPaaS model) and include access to the platform dashboard, APIs, and associated features. Service availability is subject to our uptime SLA of 99.9% for production environments.

3. Account Responsibilities

You are responsible for maintaining the security of your account credentials. You must not share your account with third parties. You are responsible for all activity that occurs under your account. You must immediately notify us of any unauthorised access at support@prpservicesglobal.com.

4. Acceptable Use Policy

You agree not to use PRP Services to: send unsolicited communications (spam); distribute malware or harmful content; violate any applicable law including TRAI DLT regulations, PDPB (Personal Data Protection Bill), or Meta's WhatsApp Business Policy; impersonate any person or entity; transmit content that is defamatory, abusive, or sexually explicit.

Violation of the Acceptable Use Policy may result in immediate suspension of services without refund.

5. Intellectual Property

All platform code, APIs, documentation, branding, and content are the intellectual property of M/S PRP Services Private Limited. Customers are granted a limited, non-exclusive, non-transferable licence to use the platform for their own business purposes during the subscription period.

6. Payment Terms

Subscription fees are due in advance on the billing date specified in your plan. All prices are exclusive of applicable taxes (GST). Late payments attract an interest charge of 18% per annum. PRP Services reserves the right to suspend access if payment is overdue by more than 7 days.

7. Limitation of Liability

PRP Services shall not be liable for indirect, incidental, consequential, or punitive damages. Our total liability in any calendar month shall not exceed the fees paid by you in that month. We are not liable for delivery failures caused by carrier issues, regulatory interventions, or force majeure events.

8. Governing Law

These Terms are governed by the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of New Delhi. Before initiating legal proceedings, both parties agree to attempt resolution through good-faith negotiation for a period of 30 days.

9. Modifications

PRP Services may modify these Terms at any time. Material changes will be communicated via email 30 days in advance. Continued use of services after the effective date of changes constitutes acceptance.

10. Contact

M/S PRP Services Private Limited
139, 3rd Floor, Avtar Enclave, Paschim Vihar, New Delhi – 110063
legal@prpservicesglobal.com Β· 1800 313 5152

πŸ’° Refund Policy

Refund Policy

M/S PRP Services Private Limited Β· Last updated: January 1, 2026

Summary: PRP Services operates on a SaaS/CPaaS (Software-as-a-Service / Communications Platform as a Service) model. As is standard in the SaaS and CPaaS industry, subscription fees paid for services are generally non-refundable once the service period has commenced. This policy explains our refund terms in detail.

1. Free Trial & Demo Period

PRP Services offers a free demo and, at our discretion, a trial period to allow you to evaluate the platform before committing to a paid subscription. We strongly encourage all prospective customers to make full use of the trial period to assess whether the platform meets their requirements. No payment is required during the trial period.

⚠️ Important: Once a paid subscription is activated following a trial or demo period, the subscription is considered confirmed. Refund requests based on "not liking the product" after the trial period are not accepted, as this is standard practice across the SaaS and CPaaS industry globally.

2. Subscription Fees β€” Non-Refundable

All subscription fees paid for monthly, quarterly, or annual plans are non-refundable once the subscription period has commenced. This applies to:

  • Monthly subscription plans (billed in advance)
  • Quarterly subscription plans
  • Annual subscription plans (whether paid in full or installments)
  • Add-on services, additional channels, or feature upgrades
  • White Label partner setup fees

This policy aligns with standard practices across the global SaaS and CPaaS industry (including platforms like Twilio, Kaleyra, ValueFirst, and similar providers).

3. Usage-Based Credits

If you have purchased prepaid messaging credits (for SMS, WhatsApp messages, or IVR minutes), unused credits may be refunded on a pro-rata basis under the following conditions:

  • The refund request is submitted within 7 days of credit purchase
  • Zero or minimal credits have been consumed (less than 5% utilisation)
  • The account is in good standing with no policy violations

Credits consumed (even partially) are non-refundable. Refunds for prepaid credits, where eligible, will be processed within 10–15 business days.

4. When Refunds May Be Considered

Refunds or service credits may be considered in the following exceptional circumstances:

  • Billing error: Duplicate charges or incorrect amounts billed due to a technical error on our part
  • Service outage: Extended downtime exceeding our 99.9% SLA (pro-rata credit for the affected period)
  • Cancellation before service activation: If you cancel within 24 hours of payment and before your account has been activated

5. How to Request a Refund

To request a refund (for eligible cases), please contact us within 7 days of the charge:

  • Email: billing@prpservicesglobal.com
  • Subject: "Refund Request β€” [Your Account Name] β€” [Invoice Number]"
  • Include a description of the issue and supporting documentation

Requests submitted after 7 days of the charge date will not be eligible for refund consideration. Approved refunds will be processed to the original payment method within 10–15 business days.

6. Cancellation Policy

You may cancel your subscription at any time via your account dashboard or by contacting support. Cancellation takes effect at the end of the current billing cycle. You will continue to have access to the platform until the end of the paid period. No partial refunds are provided for early cancellation of active subscription periods.

7. Partner & White Label Programs

Setup fees, onboarding fees, and any advance payments made for White Label partner programs or Channel Reseller activations are non-refundable once the partner account has been provisioned and access has been granted.

8. Contact for Billing Queries

M/S PRP Services Private Limited
139, 3rd Floor, Avtar Enclave, Paschim Vihar, New Delhi – 110063
billing@prpservicesglobal.com Β· 1800 313 5152 (Mon–Sat, 9 AM–7 PM IST)